All of the employees we interacted with were very friendly and helpful. They made us feel like they actually wanted us to be there. Vastly different from what I’ve experienced in some other pharmacies. I will definitely be using them in the future.
Forward Pharmacy has provided my family and i with excellent customer service over the years. I appreciate that their team is attentive, response, and most important in a pharmacist, accurate. They definitely provide a hometown feel to our neighborhood.
We’re so fortunate to have Forward Pharmacy in Cottage Grove! I appreciate all the conveniences and personal services they offer, plus it’s a great place to do some recreational shopping! After being a client of a larger, national chain of pharmacies where service was impersonal, I’ve come to realize what a good fit the staff at Forward Pharmacy is within my community. Thank you for being here!
All staff are warm, friendly and helpful. Matt is possibly the nicest human there is. Always attentive, always helpful, always willing to go the extra mile for me. I love this place. I switched from a ‘big box’ pharmacy over a year ago and couldn’t be happier.
Nothing but great things to say about the customer service at Forward Pharmacy Cottage Grove! They all give very personalized service. Accommodations have been made to meet any needs I might have. From home delivery when I needed something for my Mom now, but couldnt leave her to get it. Or on several occasions when I have needed help understanding billing, adjusting scripts, or finding a specialty product. If I need help I always feel heard!
Matt Mabie founded Forward Pharmacy in 2017 with his wife, Kristen Mabie. Their goal is to deliver a better pharmacy experience for their community. During his twenty-two years as a pharmacist, Matt has taken pride in educating patients about their medications and providing his community with a high level of pharmacy services.
Kim is a graduate of the University of Wisconsin School of Pharmacy and has been practicing as a pharmacist in Dane County for 25 years. She has devoted much of the last 10 years providing consultations for people traveling outside the United States, and joined the Forward Pharmacy team in late 2021.
Ryan Bender is the director of clinical services for Forward Pharmacy. He creates our standard of care for our immunization, comprehensive medication review, health screening and medication therapy management programs. He also practices at all of our stores so you will see him at McFarland, Deerfield, Columbus and Cottage Grove.